Nhận mail PP như dậy thì xử lý sao. Mong các Pro chỉ giáo

[ancunhan]

Acc PP mình đã ver, hơn 1 năm, nhiều giao dịch, tiền thì rút về bank.
Số là hôm qua nhận tiền từ trang PTC, có 0.75$ thôi
Sáng nay check mail, có cái mail này, PP nói đang điều tra cái gd hôm qua, đòi mình cung cấp
H mình phải làm j, xử lý sao, mong các Pro giúp
Lần đầu tiên nhận cái mail loại này, chưa dám log vô PP

"Your Action is Requested----------------------------------------------------------------------
Dear nhan nguyen,
You have received a payment that we believe may not have been authorized by the PayPal account holder. Here are the details of the transaction we are investigating:
-----------------------------------
Transaction Details
-----------------------------------
Buyer's name: The Lance Group of Companies
Buyer's email: [email protected]
Transaction ID: xxSxxxxxPxxxxxxxx
Transaction date: May 21, 2013
Transaction amount: $0.76 USD
Your transaction ID: 0JxxxxxxCKxxxxxxx
Case number: PP-xxx-xxx-xxx-xxx


We recommend that you don’t ship the item until our investigation is complete.


If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.


In order to continue our investigation, we need some additional information from you.
Here’s how to provide us the information we need:
1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Click "Resolve" in the Action column to view the information we need.
4. You can either fax or upload your documents to us.

You can fax your documents to us at: +1-402-537-5760

Please include a fax cover sheet that includes the email address registered on your PayPal account and your case ID number.

Here’s how to upload your documents:
1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Find your case under "Resolution Center cases," then click "Resolve"
next to the request for documentation.
4. Click “Upload Files.”
5. Click “Browse” to find the file you want to send, and then click
“Open.”
6. Enter a title for the file.
7. Select the type of evidence, and then click “Attach This File.”
8. Attach any other files, and then click “Send Files to PayPal.”

Please provide this information within 7 days.
This payment will remain on hold and unavailable to you until we complete our investigation. We will email you when we complete our investigation.

Yours sincerely,
PayPal
----------------------------------------------------------------------
Help Center:
https://www.paypal.com/vn/cgi-bin/helpweb?cmd=_help
Security Center:
https://www.paypal.com/vn/security

 

[molino]

do site đó:binhsua09: [email protected]

 

[ancunhan]

do site đó:binhsua09: [email protected]

h làm sao bạn, để yên cho PP check ah

 

[Kapersky]

edit .

 

[server4rent]

Có mỗi 0.76$ thôi mà. Nếu có distupe thì vào refund cho nó nhanh gọn, chứ chờ đợi làm gì!

 

[ancunhan]

Có mỗi 0.76$ thôi mà. Nếu có distupe thì vào refund cho nó nhanh gọn, chứ chờ đợi làm gì!

mình sợ limit nên ko bít làm sao.

 

[codochi]

Nếu là năm 2012 thì sau 1 ngày bạn sẽ nhận được tiền đó, còn hiện tại thì... mình ko đoán được.

 

[lexus4464]

Refund đi là tốt nhất

 

[offer1991]

vote refund, vài chục $ cũng nên refund chứ có mỗi 0.75 :m190:

 

[forthebest68]

viết mail giải thích cho nó rõ, cần thiết dùng google dịch mà viết. ko phải xoắn

 

[haha5lan]

mình cũng bị thằng secretbux,ko trả lời gì sau 7 ngày nó reserve

 

[ancunhan]

- - - Updated - - -



- - - Updated - - -

nếu mình chọn ' i have not shipped....and i would like to refund....."
sau đó nên điền cái j nhỉ
GÀ QUÁ


- - - Updated - - -

nếu chọn " i can provide......."
up cái này được ko nhỉ

 

[ancunhan]

vote refund, vài chục $ cũng nên refund chứ có mỗi 0.75 :m190:

mình cũng muốn refund cho xong mà ko bít làm sao
PRO NÀO CHO MÌNH BIẾT CHỈ SHIP NGHĨA LÀ J? KO HIỂU
We recommend that you don’t ship the item until our investigation is complete.


If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.

 

[thanhdt]

"ship" có nghĩa là " giao hàng" đó pro. pp nó nói là " chúng tôi khuyên bạn ko nên giao hàng cho người mua cho đến khi chúng tôi kết thúc cuộc điều tra"

 

[pipersting]

refund cho nó đỡ lằng nhằng

 

[Serializable]

đời lém thể loại, scam ko biết đâu mà lường trước

 

[traimo91]

đấy là do bên kia chơi bẩn. Bạn vào PP trả lại nó đi là xong, ko bị limit đâu

 

[ancunhan]

PP của buyer đang bị limit
Our PP got limited because someone tried to access our PP illegally and paypal has held all payments so that i will review first

 

[lytuanvt]

PP của buyer đang bị limit
Our PP got limited because someone tried to access our PP illegally and paypal has held all payments so that i will review first

cậu mail cho bọn nào thế

 

[ancunhan]

limit rầu
"----------------------------------------------------------------------
Your account has been limited
----------------------------------------------------------------------

Dear nhan nguyen,

We routinely review account activity in the PayPal system. When we reviewed
your account, we noticed that your activity violates some of the agreements
you have with us.

Because of this, we’ve limited your accounts and can no longer offer our
services to you. You’ll still be able to log in to view your transaction
history, but you won’t be able to send or receive payment.

What’s the problem?

We noticed one or more of the following problems:

1. You provided information that we believe was false, inaccurate, or
misleading; or

2. You sent or received money that was potentially related to fraudulent
activity; or

3. You have more than one account with a negative balance; or

4. You are in violation of the User Agreement, the Commercial Entity
Agreement, the Acceptable Use Policy, or another agreement you have with
PayPal.


Our decision was based on terms outlined in these agreements.

What to do next?

As allowed under the User Agreement, we’ll hold the money in your account
for 180 days . We’ll use your balance to reimburse buyers who file claims,
chargebacks, or any other reversals against you. Before we reimburse the
buyer, in most cases, you’ll have a chance to respond to the claim,
chargeback, or reversal.

We’ll send you an email letting you know when you can withdraw money from
your accounts.

If you think that we permanently limited your accounts in error, you may
appeal this decision. Just click Contact Us at the bottom of any page of
PayPal.

When you contact us, we may need you to provide some information to process
your appeal, for example,
1. A copy of a valid photo ID that shows your name. Acceptable forms of a
photo ID are a driver's license, passport, or any other government issued
photo ID.
2. A copy of your recent utility bill that shows your name and address
exactly as they should appear on your PayPal account.
3. A copy of your business license or your articles of incorporation.

Yours sincerely,
PayPal

----------------------------------------------------------------------
Help Centre:
https://www.paypal.com/vn/cgi-bin/helpweb?cmd=_help
Security Centre:
https://www.paypal.com/vn/security

Please do not reply to this email because we are not monitoring this inbox.
To get in touch with us, log in to your account and click "Contact Us" at
the bottom of any page.

Copyright © 2013 PayPal Inc. All rights reserved.

Consumer advisory: PayPal Pte Ltd, the Holder of the PayPal™ payment
service stored value facility, does not require the approval of the
Monetary Authority of Singapore. Consumers (users) are advised to read the
terms and conditions:
https://www.paypal.com/vn/sg/cgi-bin/webscr?cmd=p/gen/ua/ua-outside
carefully.
PayPal Email ID PP1686: