Paypal giữ lại tiền ?

mình mới mua Palpal của một người , nhưng được một lúc thì Palpal gửi mail với nội dung :

You have received a payment that we believe may not have been authorized by
the PayPal account holder. Here are the details of the transaction we are
investigating:

-----------------------------------
Transaction Details

Sender’s name: BERT KALISCH
Sender’s email: [email protected]
Transaction ID: 26894788KH0574203

Transaction date: Apr 1, 2014
Transaction amount: $9.00 USD
Your transaction ID: 0RC06467EE418081A
Case number: PP-003-057-522-972

We recommend that you don’t ship the item until our investigation is
complete. If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.

In order to continue our investigation, we need some additional information
from you.

Here’s how to provide us the information we need:

1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Click "Resolve" in the Action column to view the information we need.
4. You can either fax or upload your documents to us.


Bạn nào biết giúp mình với ? biết gửi gì cho nó bây giờ ?
 

mrbi

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mình mới mua Palpal của một người , nhưng được một lúc thì Palpal gửi mail với nội dung :

You have received a payment that we believe may not have been authorized by
the PayPal account holder. Here are the details of the transaction we are
investigating:

-----------------------------------
Transaction Details

Sender’s name: BERT KALISCH
Sender’s email: [email protected]
Transaction ID: 26894788KH0574203

Transaction date: Apr 1, 2014
Transaction amount: $9.00 USD
Your transaction ID: 0RC06467EE418081A
Case number: PP-003-057-522-972

We recommend that you don’t ship the item until our investigation is
complete. If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.

In order to continue our investigation, we need some additional information
from you.

Here’s how to provide us the information we need:

1. Log in to your PayPal account.
2. Click “Resolution Center” near the top of the page.
3. Click "Resolve" in the Action column to view the information we need.
4. You can either fax or upload your documents to us.


Bạn nào biết giúp mình với ? biết gửi gì cho nó bây giờ ?
cái này hình như bên seller mở claim hay disp để đòi lại tiền
 
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phamthangdlqb

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May 25, 2011
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dạo này có tình trạng paypal giữ tiến đấy, ngay cà trưởng hợp 180 day sau limits mà nó vẫn soi, hold để xem xét.. như acc mình bị 180 ngày xong call lên bảo nó mở gate để width nó bảo phải đợi nó xem xét.. hai tuần rồi ko có một lời cho nhau..hix
 
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