[Help] Paypal bắt xác thực thông tin

Becks

Junior
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Apr 9, 2017
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anh em giúp với :(paypal đang dùng bình thường tự dự bữa nay nó bắt xác thực thông tin, mình có up CMND với cái bill tiền điện thoại lên(bill ở quê ), mà giờ nó bắt up lại cái bill khác theo thông tin đăng ký paypal (add này thì ở sg) :( nó có mail cho cái mail mà vào theo link của nó thì ko thấy chỗ nào up lên cả :( ai dính trường hợp này rồi giúp mình với :(

Subject: We need a few extra details from you

Dear xxxxxxxx ,

Thank you for submitting the requested documentation. We have reviewed the information you provided and unfortunately at this time we are unable to lift the limitation until all requirements have been met. We would appreciate your help with completing the steps below, so that we can review your account further.

Please copy and paste the following link (https://www.paypal.com/policy/hub/cip) to your browser and log in to your PayPal account to submit your documents.


---------------------
Proof of Address
---------------------

The name on your document doesn't match the name that is registered on your PayPal account. Please provide us with a new proof of address that shows the name which is currently registered on your PayPal account.


What is a valid proof of address?

We accept a copy of:
- Utility bills (phone and broadband services, health insurance, gas, water, electricity, etc.)
- Bank or credit card statements
- Any other government-issued letters or statements in your name

You can take a photo of your document and upload it to your PayPal account. You can also send us a copy or a screenshot of your online bills/statements.

We do not accept:
- Purchase receipts/invoices
- Partial documents
- Screenshots of your online banking or service pages

IMPORTANT NOTE:
• The name and address on the documents must match those on your PayPal account.
• The proof of address document must be dated within the last 6 months.
• We cannot accept P.O. Box addresses as physical address verification.

As always, if you need help or have any questions, email us at [email protected].


Case ID: PP-006-xxx-xxx-xxxx

Thank you for your understanding and support.

Sincerely,
A Prakash
PayPal

We'd love to hear from you but please don't reply to this email. If you need to reach us, simply click Help on any PayPal page.
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Consumer advisory - PayPal Pte. Ltd. the holder of PayPal's stored value facility, does not require the approval of the Monetary Authority of Singapore. Users are advised to read the terms and conditions carefully.
 

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