Chào các bác, cách đây 1 tháng em có bán 2 cái tk game cho 1 thằng nước ngoài, nhận về 2 khoản thanh toán theo hình thức friend and family giá trị 60$ và 75$
Tự nhiên hôm nay paypal hold 2 khoản thanh toán này lại và gửi cho em 2 cái email, 1 cái như này, cái còn lại tương tự nên em không post lên
Bác nào từng trải qua cho em chút giải đáp với. Em nên làm thế nào đây ạ?
"We’re reviewing a payment you received
----------------------------------------------------------------------
Dear ...
What’s happening with this case?
As a security measure, we’ve opened a case to review a payment that may not
have been authorized by the buyer.
Until this case is closed, we might put a temporary hold on the transaction
amount.
-----------------------------------
What should you do?
-----------------------------------
Log in to your PayPal account, go to the Resolution Center and respond to
this case with in 10 days
What happens next?
If you issue a refund to the buyer by 20 hours we’ll close this case,
allowing you to avoid a chargeback fee.
We’ll review this case and let you know about the next steps, if you
respond using other options.
If you fulfil the order, you’ll continue to be covered under PayPal Seller
Protection, based on eligibility.
Sender’s name: Noah Rose
Sender’s email: [email protected]
Transaction ID: 39U37843NU172734T
Transaction date: Apr 6, 2021
Transaction amount: $60.00 USD
Your transaction ID: 98122769V14891620
Case number: PP-009-930-389-957
Thank you for working with us.
Yours sincerely,
PayPal"
Tự nhiên hôm nay paypal hold 2 khoản thanh toán này lại và gửi cho em 2 cái email, 1 cái như này, cái còn lại tương tự nên em không post lên
Bác nào từng trải qua cho em chút giải đáp với. Em nên làm thế nào đây ạ?
"We’re reviewing a payment you received
----------------------------------------------------------------------
Dear ...
What’s happening with this case?
As a security measure, we’ve opened a case to review a payment that may not
have been authorized by the buyer.
Until this case is closed, we might put a temporary hold on the transaction
amount.
-----------------------------------
What should you do?
-----------------------------------
Log in to your PayPal account, go to the Resolution Center and respond to
this case with in 10 days
What happens next?
If you issue a refund to the buyer by 20 hours we’ll close this case,
allowing you to avoid a chargeback fee.
We’ll review this case and let you know about the next steps, if you
respond using other options.
If you fulfil the order, you’ll continue to be covered under PayPal Seller
Protection, based on eligibility.
Sender’s name: Noah Rose
Sender’s email: [email protected]
Transaction ID: 39U37843NU172734T
Transaction date: Apr 6, 2021
Transaction amount: $60.00 USD
Your transaction ID: 98122769V14891620
Case number: PP-009-930-389-957
Thank you for working with us.
Yours sincerely,
PayPal"
