Tình hình là mình mở một tranh chấp bằng AP với site Vaultbux, hôm nay AP gửi về cho mình 2 cái email mình đã dùng GG dịch nhưng không hiểu AP muốn nói gì !!! Bạn nào có kinh nghiệm trong việc tranh chấp bằng AP hoặc khá về Tiếng Anh mong giúp đỡ. 2 Email mà AP gửi về như sau :
Email 1 :
Email 2 :
Email 1 :
Hello Norian Mansor,
Your immediate attention is required. An AlertPay member has notified us that they wish to dispute a transaction.
These are the details of the disputed transaction:
Date: August 16, 2011 10:37:07 AM
Amount: $xx.xx USD
Reference Number: xxxx-xxxx-xxxx
Please contact [email protected] within five (5) business days and respond to this ticket to resolve this issue promptly. If we do not hear from you within five (5) business days and you do not co-operate, the resolution will work in your customer's favor and the funds may be pulled from your AlertPay account.
To the member who filed this dispute: If the seller fails to respond to this ticket within 5 business days, it is your responsibility to reply to this ticket to let us know whether or not you have resolved your dispute. If you do not respond within ten (10) business days, we will assume that you have resolved the issue with the seller and we will close this dispute.
Thank you for your understanding.
Email 2 :
Hello,
Thank you for contacting AlertPay's Resolutions department.
We are in the process of resolving your transaction dispute. However, to reach a prompt resolution, you must respond to the Contact Request email that we sent to both you and the seller. Please take some time to read the instructions and respond accordingly.
If you do not respond to the Contact Request within 10 days, we will assume that you have resolved the issue with the seller and we will close this dispute.
Please do not respond to this email.
Regards,