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Note: If these FAQs do not answer your question, please reply to this email with as much information as possible to help us assist you better.
A) Can I top-up or add funds to my PayPal account?
B) What options do I have for withdrawing funds from my PayPal account?
C) How do I withdraw funds from my PayPal account?
D) I withdrew some funds. How long does it take for the funds to show up in my bank account?
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PayPal
A) Can I top-up or add funds to my PayPal account?
At this time, we do not offer the ability to add funds from your bank account. This service is not currently available in Vietnam.
You cannot use a debit or credit card to add funds to your PayPal account. You can use a debit or credit card to send payments from your PayPal account.
B) What options do I have for withdrawing funds from my PayPal account?
You can withdraw funds from your PayPal account to any local bank accounts that can receive funds in Vietnamese Dong (VND).
C) How do I withdraw funds from my PayPal account?
You can withdraw funds from your PayPal account to any local bank accounts that can receive funds in Vietnamese Dong (VND).
Here's how to withdraw funds from your PayPal account:
- Log in to your PayPal account.
- Click Withdraw near the top of the page.
- Click Withdraw to your bank account, and then follow the instructions to complete your withdrawal.
- Enter your name exactly as it appears on your bank account - the order of your Surname, Middle Name and Name must be the same. If you are not sure, you can refer to your bank statement or call your bank for the exact information.
- If any of this information is incorrect, your withdrawal will not be successful and your funds will be returned to your PayPal account.
- You will be charged any bank fees and other processing fees incurred for the returned funds. The amount returned to you may also be different from the amount you attempted to withdraw if currency conversion is involved.
D) I withdrew some funds. How long does it take for the funds to show up in my bank account?
Please allow 2-4 business days for the money to appear in your bank account. The length of time depends on your bank's processing schedule.